Provide managerial leadership to the Safety Testing team and promote a positive environment.Manages day to day delivery of testing services while implementing operational improvements to increase client satisfaction, quality performance and operational efficiency.Effectively manage change, facilitate innovation and foster teambuilding to provide the highest quality and most cost effective laboratory product possible.Resolves client inquiries and operational issues in a timely manner by consulting with the Medical Director, Technical Director, QA, other laboratory managers, laboratory directors or corporate operations.Conduct departmental meetings and ensures appropriate departmental communication.Participates in and supports client visit