Working under the direction a Clinical Laboratory Supervisor, Medical Laboratory Scientists (MLS) and Medical Technologists, provides a variety of services for John H. Stroger, Jr. Hospital and Provident Hospital System laboratories. Greets patients and establishes positive first impressions with patients, visitors and medical staff. Provides instructions to patients regarding the collection of various non-blood specimens for laboratory testing. Works closely with hospital staff to verify patient laboratory orders, specimen type and transport methods. Performs phlebotomy functions, receives blood, urine and other specimens for diagnostic testing. Processes specimens to be placed on the automation sample processing line and/or delivers specimen(s) to the appropriate testing location and assists the technical team.
Provides phlebotomy services to inpatient, outpatient or any other patient care area where phlebotomy services are required. Must demonstrate competency for age-related phlebotomy techniques and sample processing.
Works cooperatively with other laboratory staff to provide a safe work environment that contributes to a positive work environment for staff and a positive experience for the
Processes specimens according to established protocols and
Processes and packages send-out samples according to regulatory
Maintains an ongoing understanding of pre-analytical specimen requirements to ensure specimen viability and result accuracy.
Verifies specimen receipt assessment, and pre-analytical
Assists Medical Technologists with specimen setup and analysis in various sections of the
Utilizes the Laboratory Information System (LIS) to enter patient test orders from manual requisitions, and test add-on requests.
As needed, transports specimens and blood products from various locations within the hospital and distributes them to the appropriate department sections.
Utilizes the Laboratory and Hospital Information Systems to review patient test orders and investigate patron laboratory and test inquires.
Answers telephones in a very respectful and pleasant manner and helps the caller to the best of abilities; properly communicates with Cook County Medical Examiner
Stocks and monitors inventory for laboratory
Operates and maintains Point of Care Testing (POCT) meters, automation line and conventional laboratory instruments.
Typical Duties (continued)
Maintains a safe and clean work environment by utilizing personal protective equipment and engineered safety devices.
Participates in safety and infection control
Must maintain compliance with regulatory standards when performing daily activities and participates in Laboratory’s preparation for regulatory visits.
Follows established Policies and procedures to maintain a positive patient identification environment throughout the specimen collection process.
Complies with all HIPPA requirement to maintain Patient confidentiality throughout the specimen collection process.
Demonstrates flexibility with work assignments/locations and hours to meet patient care
Performs other duties as
Reports to a Clinical Laboratory Supervisor
High School Diploma or GED (Must provide proof at time of interview)
Certified Phlebotomist or Certified Medical Assistant (Must provide proof at time of interview)
One (1) year of work experience as a Phlebotomist or Medical Assistant
Current Cardiopulmonary Resuscitation (CPR) certification from the American Heart Association (Must provide proof at time of interview)
Basic Proficiency with Microsoft Word and Excel
Must be able to type of 15 words per minute (Typing test may be administered)
Must be able to train and draw blood on all age groups patient populations and complete 100 successful collections within first 90 days of employment
Must be able to work rotating shifts and alternating weekends
Knowledge, Skills, Abilities and Other Characteristics
Knowledge of and the ability to learn to proper operate and maintain POCT meters, automation line and conventional laboratory instruments.
Excellent communication and customer service skills with the ability to effectively present information in one-on-one and small group situations to supervisors, patients, patient's family and other employees of Cook County Health (CCH).
Ability to analyze and pay attention to
Strong organizational and time management skills, manual dexterity and good
Ability to use measures and perform basic mathematical
Ability to follow verbal and written instructions and keep records of performed
Ability to follow all establish Laboratory and CCH policies and
Ability to maintain the confidentiality of patient related materials in compliance with HIPAA
Ability to maintain a professional
Ability to work in a team-oriented
Ability to multi-task in a high stress
This position requires very good vision, excellent dexterity and full mental capacity. It also requires various types of physical exertion including but not limited to climbing, lifting, pulling, pushing, prolonged standing, operation laboratory equipment and other devices, or moving moderate to heavy weight.
Physical and Environmental Demands
This position is functioning within a healthcare environment. The incumbent is responsible for adherence to all hospital and department specific safety requirements. This includes but is not limited to the following policies and procedures: complying with Personal Protective Equipment requirements, hand washing and sanitizing practices, complying with department specific engineering and work practice controls and any other work area safety precautions as specified by hospital wide policy and departmental procedures.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as
an exhaustive list of all responsibilities, duties and skills required of the personnel so classified.
When applying for employment with the Cook County Health & Hospitals System, preference is given to honorably discharged Veterans who have served in the Armed Forces of the United States for not less than 6 months of continuous service
To take advantage of this preference a Veteran must:
Meet the minimum qualifications for the
Identify self as a Veteran on the employment application by answering yes to the question by answering yes to the question, “Are you a Military Veteran?”
Attach a copy of their DD 214, DD 215 or NGB 22 (Notice of Separation at time of application filing. Please note: If you have multiple DD214s, 215s, or NGB 22S, Please submit the one with the latest Coast Guard must submit a certified copy of the military separation from either the Department of Transportation (Before 9/11) or the Department of Homeland Security (After 9/11). Discharge papers must list and Honorable Discharge Status. Discharge papers notlisting an Honorable Discharge Status are not acceptable
A copy of a valid State ID Card or Driver’s License which identifies the holder of the ID as a Veteran, may also be attached to the application at time of filing.
If items are not attached, you will not be eligible for Veteran Preference
VETERANS MUST PROVIDE ORIGINAL APPLICABLE DISCHARGE PAPERS OR APPLICABLE STATE ID CARD OR DRIVER’S LICENSE AT TIME OF INTERVIEW.
MUST MEET ALL REQUIRED QUALIFICATIONS AT TIME OF APPLICATION FILING.
*Degrees awarded outside of the United States with the exception of those awarded in one of the United States’ territories and Canada must be credentialed by an approved U. S. credential evaluation service belonging to the National Association of Credential Evaluation Services (NACES) or the Association of International Credential Evaluators (AICE). Original credentialing documents must be presented at time of interview.
*Please note all offers of employment are contingent upon the following conditions: satisfactory professional & employment references, healthcare and criminal background checks, appropriate licensure/certifications and the successful completion of a physical and pre-employment drug screen.
*CCHHS is strictly prohibited from conditioning, basing or knowingly prejudicing or affecting any term or aspect of County employment or hiring upon or because of any political reason or factor.
COOK COUNTY HEALTH & HOSPITALS SYSTEM IS AN EQUAL OPPORTUNITY EMPLOYER.
ABOUT COOK COUNTY HEALTH (CCH)
The Cook County Health’s mission is to deliver integrated health services with dignity and respect regardless of a patient’s ability to pay; foster partnerships with other health providers and communities to enhance the health of the public; and advocate for policies that promote the physical, mental and social wellbeing of the people of Cook County.
CCH is comprised of two hospitals, John H. Stroger, Jr. Hospital and Provident Hospital, a robust network of more than a dozen community health centers, the Ruth M. Rothstein CORE Center, the Community Triage Center, the Cook County Department of Public Health, Cermak Health Services, which provides health care to individuals at the Cook County Jail and the Juvenile Temporary Detention Center, and CountyCare, a Medicaid managed care health plan.
The system cares for more than 300,000 patients each year and its physicians are experts in their fields, committed to providing their patients with comprehensive, compassionate and cutting-edge care. Today, CCH is transforming the provision of health care in Cook County by promoting community-based primary and preventive care, growing an innovative, ...collaborative health plan and enhancing the patient experience.
COOK COUNTY HEALTH IS AN EQUAL OPPORTUNITY EMPLOYER