The Laboratory Services Supervisor is responsible for the overall operations of the laboratory which may include Phlebotomy, POCT, Blood Bank, Automated Services (Chemistry, Hematology, and Coagulation), providing technical and administrative supervision and direction to professional staff. Must be able to perform clinical tests and procedures requiring technical skills and knowledge. May assume primary responsibility for special tasks and projects as assigned. Intervenes on behalf of upper management in a variety of matters as directed. Responsible to work proactively with Laboratory Manager, Senior Director of Laboratory Medicine and Pathologists to maintain operational quality. Responsible for overall operations and personnel issues, including training and development of staff. Ensures fiscal responsibility within area of control. Shows willingness and ability to write policies and procedures. Knowledge and ability to perform clinical testing, troubleshooting, and in services for staff.
Review applicable Collective Bargaining Agreements and consult with Labor Relations to generate management proposals
Participate in collective bargaining negotiations, caucus discussions and working meetings
Document, recommend and effectuate discipline at all levels
Work closely with labor relations and/or labor counsel to effectuate and enforce applicable Collective Bargaining Agreements
Initiate, authorize and complete disciplinary action pursuant to CCH system rules, policies, procedures and provision of applicable collective bargaining agreements
Direct and effectuate CCH management policies and practices
Access and proficiently navigate CCH records system to obtain and review information necessary to execute provisions of applicable collective bargaining agreements
Contribute to the management of CCH staff and CCH’ systemic development and success
Discuss and develop CCH system policy and procedure
Consistently use independent judgment to identify operational staffing issues and needs and perform the following functions as necessary; hire, transfer, suspend, layoff, recall, promote, discharge, assign, direct or discipline employees pursuant to applicable Collective Bargaining Agreements
Work with Labor Relations to discern past practice when necessary
Assures day to day responsibility for overall operations, activities, and staff within the
Monitors lab quality, instrumentation, staff, purchasing, and all aspects of Consults with Laboratory Manager or Senior Director of Laboratory Medicine.
Represents the department in disciplinary and grievance matters and at hearings and may otherwise assist in assessing and interpreting employee issues in connection with hospital rules and polices and other labor contract language.
Participates in the overall planning, development and implementation of administrative and technical programs and policies covering the laboratory section.
Performs and supervises the execution of diverse tests and procedures. Insures criteria, standards, programs are effective and investigates and analyzes unusual conditions, problems or Resolves critical problems and brings them to the attention of Laboratory Manager and/or Senior Director of Laboratory Medicine. Effectively recommends personnel actions and staffing which may impact on the department.
Maintains contacts with Laboratory Manager, Laboratory Supervisors and staff within the laboratories and hospitals in order to discuss and formulate approaches to common needs and Functions as a member of the management team to confer and meet in all matters pertaining to accreditation standards and regulatory guidelines and requirements. Exercises sound judgment in carrying out the directives of the Senior Director of Laboratory Medicine.
Represents the Department at professional seminars or on hospital
Performs all administrative and technical responsibilities with high efficiency and Analyzes and recommends changes to budget, cost efficiencies, equipment purchases, and personnel actions including hires, transfers and promotions.
Reports to the Senior Director of Laboratory Medicine
Bachelor's degree or higher in Medical Technology or the applicable scientific field of study from an accredited college or university
Must qualify as a MEDICAL TECHNOLOGIST* as defined by the Illinois Clinical Laboratories Code (Ill. Adm. Code 450
Six (6) years, full time professional work experience with clinical expertise in the section posted for this position (chemistry, hematology, blood bank, POCT, etc.).
Two (2) years of which must include administrative, technical and/or lead oversight for the delivery of clinical laboratory services.
National certification as a Technologist through ASCP, AMT, or AAB is
Knowledge, Skills, Abilities and Other Characteristics
Thorough and extensive knowledge of professional, safety, governmental and other regulatory requirements applicable to the clinical Skill in assisting at a highly responsible level with
preparation for various regulatory agencies and in meeting prescribed standards associated therewith.
Must possess exemplary skills and knowledge necessary to perform the essential tasks of the position, and be able to work effectively in collaboration with and in the supervision of others. Must have a proven record of writing policies/procedures, developing and monitoring quality monitors and the ability to operate equipment and train technologists.
Ability to supervise and direct professional and support staff engaged in the performance of highly complex laboratory tests and procedures requiring a thorough and extensive knowledge specific to chemistry and Ability to demonstrate a thorough knowledge of multiple areas in the laboratory which may include chemistry, hematology, blood bank, POCT, LIS, microbiology, and pre-analytical and a mastery of the specific subject matter sufficient to effectively provide testimony or other expert opinion under a variety of circumstances.
Ability to work within broad guidelines requiring decision-making, complimented by sound judgment in determining when to bring difficult or unsolvable problems to the site manager or upper administration as necessary.
Ability to perform effectively in carrying out duties of an administrative and supervisory nature on behalf of the Cook County Health & Hospitals System Laboratory Director, where applicable, or other senior management. Exercise skill and professional discretion in resolving problems and contingencies which may arise. Ability to intervene as necessary in a variety of matters and take charge as circumstances require.
Ability to investigate and render opinions in disciplinary matters and represent the Department in disciplinary or grievance hearings. Ability to understand and apply hospital policy and contact language as may apply to the laboratory.
Ability to communicate verbally and in writing with supervisors, medical staff and other personnel within, as well as outside laboratories; ability to discuss in technical terms, new approaches to common needs and interests concerning delivery of services to patients and other departments.
Ability to maintain the confidentiality of patient related materials in compliance with HIPP A
This position occasionally requires various types of physical exertion including, but not limited to climbing, lifting, pulling, pushing, prolonged standing, operating laboratory equipment and other devised, or moving moderate to heavy weight. Fine dexterity is necessary to perform task such as pipetting and making slides etc.
Physical and Environmental Demands
This position is functioning within a healthcare environment. The incumbent is responsible for adherence to all hospital and department specific safety requirements. This includes but is not limited to the following policies and procedures: complying with Personal Protective Equipment requirements, hand washing and sanitizing practices, complying with department specific engineering and work practice controls and any other work area safety precautions as specified by hospital wide policy and departmental procedures.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the personnel so classified.
For purposes of the American with Disabilities Act, “Typical Duties” are essential job functions.
When applying for employment with the Cook County Health & Hospitals System, preference is given to honorably discharged Veterans who have served in the Armed Forces of the United States for not less than 6 months of continuous service
To take advantage of this preference a Veteran must:
Meet the minimum qualifications for the
Identify self as a Veteran on the employment application by answering yes to the question by answering yes to the question, “Are you a Military Veteran?”
Attach a copy of their DD 214, DD 215 or NGB 22 (Notice of Separation at time of application filing. Please note: If you have multiple DD214s, 215s, or NGB 22S, Please submit the one with the latest date. Coast Guard must submit a certified copy of the military separation from either the Department of Transportation (Before 9/11) or the Department of Homeland Security (After 9/11). Discharge papers must list and Honorable Discharge Status. Discharge papers notlisting an Honorable Discharge Status are not acceptable
A copy of a valid State ID Card or Driver’s License which identifies the holder of the ID as a Veteran, may also be attached to the application at time of filing.
If items are not attached, you will not be eligible for Veteran Preference
*Degrees awarded outside of the United States with the exception of those awarded in one of the United States’ territories and Canada must be credentialed by an approved U. S. credential evaluation service belonging to the National Association of Credential Evaluation Services (NACES) or the Association of International Credential Evaluators (AICE).
*Please note all offers of employment are contingent upon the following conditions: satisfactory professional & employment references, healthcare and criminal background checks, appropriate licensure/certifications and the successful completion of a physical and pre-employment drug screen.
*CCHHS is strictly prohibited from conditioning, basing or knowingly prejudicing or affecting any term or aspect of County employment or hiring upon or because of any political reason or factor.
COOK COUNTY HEALTH & HOSPITALS SYSTEM IS AN EQUAL OPPORTUNITY EMPLOYER.
ABOUT COOK COUNTY HEALTH (CCH)
The Cook County Health’s mission is to deliver integrated health services with dignity and respect regardless of a patient’s ability to pay; foster partnerships with other health providers and communities to enhance the health of the public; and advocate for policies that promote the physical, mental and social wellbeing of the people of Cook County.
CCH is comprised of two hospitals, John H. Stroger, Jr. Hospital and Provident Hospital, a robust network of more than a dozen community health centers, the Ruth M. Rothstein CORE Center, the Community Triage Center, the Cook County Department of Public Health, Cermak Health Services, which provides health care to individuals at the Cook County Jail and the Juvenile Temporary Detention Center, and CountyCare, a Medicaid managed care health plan.
The system cares for more than 300,000 patients each year and its physicians are experts in their fields, committed to providing their patients with comprehensive, compassionate and cutting-edge care. Today, CCH is transforming the provision of health care in Cook County by promoting community-based primary and preventive care, growing an innovative, ...collaborative health plan and enhancing the patient experience.
COOK COUNTY HEALTH IS AN EQUAL OPPORTUNITY EMPLOYER