We have an exciting opportunity to join our team as a Pathology Case Coordinator.
The individual will assume responsibility for working with staff, supervisors, managers, house staff, and pathologists to facilitate problem resolution for cases with non-conformances. Under guidance from the Assistant Director, Quality Systems, will develop and maintain a case resolution process and error reporting infrastructure for the department.
Pathology Case Coordinator Essential Duties
Troubleshoot identify, and facilitates the resolution of pathology cases with non-conformances
Works on an inter-laboratory, inter-personal, and inter-departmental level to resolve these issues as applicable
Provides timely resolution and feedback to relevant personnel for reported non-conformances
Performs follow up audits to assess compliance with corrective actions as requested by Assistant Director, Quality Systems
Data Compilation: Tracks and records errors, creates isolated event reports, and reports in the NYU Hospitals Center Patient Safety Reporting System (PSI) when appropriate
Data Compilation, Monthly Error Tracking: Collects error tracking and QC data from the entire department (inclusive of Tisch, HJD, CCC, and ACC)
Tracks pending cases: For all accession series, email assigned pathologists to alert them of cases pending for more than the TAT goal and asks for follow up for any problematic cases. Escalates issues as appropriate to Assistant Director, Quality Systems, Administrative Director, and MD Clinical Service Director
Special projects: Assists Administrative Director and Medical Directors as requested and assists with additional special projects as indicated by the Assistant Director, Quality Systems
Pathology Case Coordinator Minimum Qualifications
Two years of experience in a pathology laboratory setting
Excellent communication skills and successful experience with troubleshooting and issue resolution
Pathology Case Coordinator Preferred Qualifications
Master’s degree in healthcare-related discipline, experience as a laboratory technician, specifically in a grossing or histology laboratory
Familiarity with PowerPath laboratory information system
Experience with Quality Assurance and Quality Improvement methodology and practices
Qualified candidates must be able to effectively communicate with all levels of the organization.
NYU Langone Health provides its staff with far more than just a place to work. Rather, we are an institution you can be proud of, an institution where you’ll feel good about devoting your time and your talents.
NYU Langone Health is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment.
Internal Number: 1059349_RR00033089
About NYU Langone Health
NYU Langone Health is a world-class, patient-centered, integrated academic medical center, known for its excellence in clinical care, research, and education. Included in the 200+ locations throughout the New York area are five inpatient locations: Tisch Hospital, its flagship acute-care facility; Rusk Rehabilitation, ranked as one of the top 10 rehabilitation programs in the country; NYU Langone Orthopedic Hospital, a dedicated inpatient orthopedic hospital with all musculoskeletal specialties ranked top 10 in the country; Hassenfeld Children's Hospital at NYU Langone, a comprehensive pediatric hospital supporting a full array of children's health services; and NYU Langone Hospital—Brooklyn, a full-service teaching hospital and level 1 trauma center located in Sunset Park, Brooklyn. Also part of NYU Langone Health is the Laura and Isaac Perlmutter Cancer Center, a National Cancer Institute–designated cancer center, and NYU School of Medicine, which since 1841 has trained thousands of physicians and scientists who have helped to shape the course of medical history.